Fight a broken pay station parking ticket in Seattle
You were ticketed for a pay-to-park / parking-payment violation, but the parking payment device (pay station) on your blockface was out of service or malfunctioning when you tried to pay.
the statement
Copy, customize, submit.
To: Seattle Municipal Court Re: Citation No. [CITATION NUMBER] Plate: [PLATE] ([STATE]) Date/Time: [DATE], [TIME] Location cited: [LOCATION] I deny committing this infraction and request that it be dismissed following a contested hearing. On [DATE] at approximately [TIME], I attempted to pay for parking at [LOCATION] using the pay station serving that space, but the pay station was out of service: [DESCRIBE — e.g., blank screen, rejected my card, displayed an error message]. Because the pay station at my parking space did not work, I paid for parking via PayByPhone instead, which is SDOT's own directed alternate method when a pay station is out of service. [IF YOU DID NOT USE PAYBYPHONE: I reported the broken pay station to SDOT at (206) 684-5260 or DOT_Paystations@seattle.gov on [DATE].] Under SMC 11.76.005, and consistent with SDOT's own published guidance directing drivers to PayByPhone when a pay station is out of service, I made proper payment for this parking space and did not violate SMC 11.76.005's proper-payment requirement. I ask that this violation be dismissed on that basis. Attached: [date- and time-stamped photo(s) of the broken pay station and any error message it displayed, my PayByPhone transaction confirmation, and/or my report to SDOT about the outage]. Respectfully, [YOUR NAME] [ADDRESS] [PHONE] [EMAIL]
This template is for informational use only. It is not legal advice and does not create an attorney-client relationship. Square-bracketed placeholders must be replaced with your specific facts. Rules and deadlines can change; if your situation is urgent, complicated, or high-stakes, email info@imfrustrated.org for a free conversation with a volunteer attorney before you send it.
how to submit it
A few things before you send.
- 1Note your citation number and confirm the violation code, date, time, and location printed on the Notice of Infraction.
- 2Decide which response you want: a mitigation hearing (you agree the infraction occurred but want to explain circumstances that might reduce the penalty — the Magistrate's decision is final, no appeal) or a contested hearing (you deny committing the infraction, or deny responsibility) — check the corresponding box on the ticket.
- 3Request the hearing within 30 days of the ticket date (33 days if the notice was mailed to you), using any of three methods: the online Hearing Request Form (generates an email to the court), mailing or delivering the ticket's response portion to Seattle Municipal Court, or calling (206) 684-5600 with your citation number.
- 4If you requested a contested hearing, the court will first schedule a pre-hearing settlement conference (you may waive it via the waiver form sent with the conference notice and go straight to the contested hearing/trial).
- 5Gather your evidence (photos, receipts, payment records, sale documents, etc.) and submit it before the hearing by uploading to the Seattle Municipal Court Public Portal or emailing CourtCalendar.SMC@seattle.gov; written-statement hearings require the statement to arrive at least 3 days before the hearing date.
- 6Attend the hearing (in person, by phone, by video conference, or by written statement if offered for your courtroom). In a contested hearing the City must prove the infraction by a preponderance of the evidence; you may present evidence, subpoena witnesses (including the citing officer), and cross-examine.
- 7Receive the written decision. A contested-hearing decision may be appealed to King County Superior Court; mitigation-hearing decisions and written-statement decisions are final with no appeal.
bring receipts
Attach this evidence.
- ✓Date- and time-stamped photos of the malfunctioning pay station and any error message it displayed
- ✓A screenshot or transaction confirmation showing you paid via PayByPhone instead (SDOT's official alternate method when a pay station is out of service)
- ✓A record of any report you made to SDOT about the broken pay station - call (206) 684-5260 or email DOT_Paystations@seattle.gov - ideally made at or near the time of the ticket
- ✓Your own contemporaneous notes of the time, location, and what the pay station displayed or failed to do
what Seattle rules say
The rule this rests on.
SMC 11.76.005 - Proper payment
Seattle Municipal Court does not publish an itemized 'broken meter' defense list the way some cities do. SDOT's own official guidance is that if a pay station is out of service you should pay via PayByPhone instead, so the practical routes are: (a) show you switched to PayByPhone, (b) report the outage to SDOT so the resulting citation can potentially be voided administratively, or (c) raise the malfunction as evidence at a mitigation or contested hearing under SMC 11.31.050 that you did not violate SMC 11.76.005's proper-payment requirement, or that circumstances justify a reduced penalty.
if this doesn’t work
Your next move.
If you are found to have committed the infraction following a contested hearing, you may appeal the decision to King County Superior Court. Note that a mitigation-hearing decision, or a decision reached through a written-statement-in-lieu-of-appearing hearing rather than a contested hearing, is final with no right of appeal.
questions people ask
FAQ.
Is it enough to show the pay station was broken?
It's your strongest evidence, but SDOT's own guidance is that you should have paid via PayByPhone when a pay station is out of service. If you switched to PayByPhone, attach that transaction confirmation. If you didn't, still attach photos of the broken pay station and any report you filed with SDOT.
Should I report the broken pay station to SDOT?
Yes, if you can do it around the time of the citation. Call (206) 684-5260 or email DOT_Paystations@seattle.gov. This isn't required, but it's independent, contemporaneous corroboration that the pay station was actually out of service.
What if I couldn't find a working PayByPhone signal or the app wouldn't load?
Document that too — screenshots of app errors, timestamps of your attempts — and describe it in your written statement. The stronger the record that you made a genuine, good-faith effort to pay, the better.
Nervous about sending it yourself?
we’ll read it over with you.
Email the situation and a volunteer attorney will respond. No commitment, no invoice, no judgment — just an honest second pair of eyes from someone who actually understands the law.
info@imfrustrated.org