What we are
A volunteer network of practicing attorneys who donate time to give people honest, informed perspective on their legal situation before they spend money on representation. The model is intentionally simple. People email us. Lawyers respond. Nothing is billed. No retainer is signed. No relationship is formed beyond a single useful conversation.
We’re not a law firm. We’re not a legal aid clinic. We’re not a lead-gen funnel. We’re a thin layer of help between “something is wrong” and “I just signed a five-figure retainer for a problem I didn’t fully understand.”
What we’re not
We’re not your lawyers. We don’t take cases. We don’t go to court. We don’t draft contracts on your behalf. We don’t form attorney-client relationships, and the conversation we have with you isn’t legal advice in the formal sense. (For the same reason a hospital cafeteria isn’t a hospital.)
We’re also not free legal aid. There are excellent organizations that handle legal aid for people who qualify financially, and we’ll point you toward them when that’s the right fit. What we offer is different — a conversation, not representation.
Why we don’t charge
Because the moment money changes hands, the conversation changes shape. When a lawyer is on the clock, the incentive is to keep the meter running. When a lawyer is donating time, the only incentive is to be useful. We wanted the second kind of conversation to exist for people who needed it.
Our volunteers are practicing attorneys with their own firms and clients. They aren’t doing this for exposure or a referral pipeline. They’re doing it because they remember being on the other side of a confusing legal situation themselves, and they know what an hour of clarity is worth when you’re scared.
How to reach us
Email info@imfrustrated.org with whatever’s going on. There’s no form, no portal, no triage chatbot. Just write to us the way you’d write to a friend who happens to be an attorney, and a real person will read it.
If you’d like to know more about how the conversation actually goes, see How It Works. If you have questions before reaching out, see the FAQ.
Frustrated?
Reach out. The first conversation is the most important one, and it’s the one we exist for.
info@imfrustrated.org