Landlord Letter Template
Security Deposit Itemization Request Letter (Free Template + State Rules)
Your landlord sent back part of your security deposit with a list of vague deductions and no receipts. Your state statute usually requires more — receipts, photos, sworn statements, proration. This letter demands them.
The letter
Copy, customize, send.
[Your Full Name]
[Your Current Forwarding Address]
[City, State ZIP]
[Phone] [Email]
[Date]
[Landlord's Name or Property Management Company]
[Landlord's Address]
[City, State ZIP]
Sent via certified mail, return receipt requested
(Email copy also sent to [landlord email] for the record.)
Re: Request for Compliant Itemization of Security Deposit Deductions — [Former Rental Address]
Dear [Landlord's Name]:
I rented the property at [Former Rental Address] from [Move-In Date] to [Move-Out Date]. My security deposit was $[Original Deposit Amount]. I surrendered possession on [Move-Out Date] and provided my forwarding address on [Date Forwarding Address Provided].
I have received your itemized statement dated [Statement Date] proposing to retain $[Amount Retained] from my deposit and returning $[Amount Returned]. The statement is non-compliant with [State] law for the reasons set out below, and I am requesting that you cure the deficiencies within [10–14] days.
Specific objections:
Line item: "[Item from statement]"
Charge: $[Amount]
Defect in itemization:
[Pick one or more, deleting the rest:]
• No paid invoice or receipt provided, in violation of [Cal. Civ. Code § 1950.5(g)(2) (receipts required for deductions over $125); Mass. G.L. c. 186 § 15B(4) (sworn itemized list with written evidence of cost); RCW 59.18.280 (copies of estimates or invoices required to substantiate damage); 765 ILCS 710/1 (paid receipts must accompany itemized statement)].
• No proration applied for an item beyond its remaining useful life. [If applicable: carpet useful life is generally 5–10 years; flat paint 2–3 years. The landlord may only recover the unused portion.]
• Charge for normal wear and tear, which is not deductible in any state. [Brief description of why this is wear and tear.]
• [California only] No move-in, move-out, or after-repair photos provided, in violation of Civ. Code § 1950.5(f)(3) as amended by AB 2801 (phased Apr 1, 2025 – Apr 1, 2026).
• Vague description; landlord did not identify what was repaired, how, or by whom. Texas Prop. Code § 92.104 requires specific itemization, not generic categories.
• [Florida only] Statement was not delivered by certified mail to my last known address within 30 days of move-out as required by Fla. Stat. § 83.49(3)(a).
Line item: "[Next item from statement]" — repeat as needed.
I am demanding within [10–14] days of the date of this letter:
1. Paid invoices, receipts, or written estimates for each line item, as required by the statute cited above.
2. For any landlord-performed work: a written description of the work, time spent, and hourly rate (required in California under Civ. Code § 1950.5(g)(2)(B)).
3. Proration of any item past useful life, recalculated against remaining useful life rather than replacement cost.
4. Removal of any line item that is wear and tear, or that is not supported by the statutory documentation.
5. [California only] Date-stamped move-in, move-out, and after-repair photos as required by Civ. Code § 1950.5(f)(3).
6. [Massachusetts only] A sworn itemized list under pains and penalties of perjury as required by G.L. c. 186 § 15B(6).
If you fail to provide a compliant itemization within [10–14] days, I intend to treat the retention as bad-faith and pursue all remedies available under [State] law, which include:
• [California] Up to 2× the deposit in statutory damages under Civ. Code § 1950.5(l), plus actual damages.
• [Texas] $100 + 3× the wrongfully withheld amount + reasonable attorney's fees under Prop. Code § 92.109.
• [New York] Forfeiture of any right to retain; punitive damages up to 2× the deposit for willful violations under Gen. Oblig. Law § 7-108.
• [Florida] Forfeiture of the right to impose a claim under Fla. Stat. § 83.49(3)(a); prevailing-party attorney's fees.
• [Illinois] 2× the deposit + court costs + attorney's fees under 765 ILCS 710/1(c).
• [Massachusetts] 3× the deposit + 5% interest + court costs + reasonable attorney's fees under G.L. c. 186 § 15B(7).
• [Washington] Up to 2× the deposit for intentional refusal + prevailing-party attorney's fees under RCW 59.18.280.
• [Georgia] 3× the wrongfully withheld amount + reasonable attorney's fees under O.C.G.A. § 44-7-35.
I would prefer to resolve this without litigation. Please send the additional documentation by the deadline above to the contact information above.
Sincerely,
[Your Signature]
[Your Printed Name]
Enclosures: [copy of the itemized statement received; copy of lease; copy of move-in inspection; dated move-out photos; copy of forwarding-address proof]This template is for informational use only. It is not legal advice and does not create an attorney-client relationship. Square-bracketed placeholders must be replaced with your specific facts. State law and procedural details vary; if your situation is urgent, complicated, or high-stakes, email info@imfrustrated.org for a free conversation with a volunteer attorney before you send it.
How to use it
A few things before you send.
- 1.Send within a few days of receiving the itemized statement. Some statutes (Florida § 83.49(3)(a)) give tenants a 15-day window to object in writing; missing it can waive certain rights. Faster is better.
- 2.Send by certified mail with return receipt requested. Florida's statute uses certified mail as the default delivery channel for both parties; everywhere else, the certified-mail receipt is what proves the date your demand was received and what starts any subsequent damages clock.
- 3.Attach a copy of the landlord's itemized statement — not the original. Circle or highlight the line items you're objecting to. Visual identification of the disputed items is the single most useful attachment.
- 4.Distinguish this letter from the broader security-deposit demand letter. This one is for when you received a statement that's inadequate; the deposit-demand letter is for when no statement arrived. Both letters can lead to bad-faith damages if the landlord doesn't respond.
- 5.Document your own move-out condition. Pre-move-out walk-through results, dated move-out photos, and any post-move-out video are the evidence that converts an inadequate landlord statement into a bad-faith retention claim.
What the law actually says
Why this letter works.
Most state security-deposit statutes require not just an itemized statement of deductions but specific documentation supporting each deduction. California Civ. Code § 1950.5(g) requires receipts or invoices for any deduction over $125, plus — for landlord-performed work — a written description of the work, time spent, and hourly rate. AB 2801, phasing in through 2025 and 2026, layers on a photo requirement: date-stamped move-in (for tenancies starting on or after July 1, 2025), move-out (effective April 1, 2025), and after-repair photos must accompany the statement. Massachusetts G.L. c. 186 § 15B(4) requires a sworn itemized list under pains and penalties of perjury, with written evidence of cost. Washington RCW 59.18.280 requires copies of estimates received or invoices paid; charges not substantiated cannot be charged, sent to collections, or reported to tenant-screening agencies. Illinois 765 ILCS 710/1 requires paid receipts (or estimates followed by paid receipts within 30 days).
These documentation requirements are the heart of the bad-faith-retention case. A landlord who sends a statement with vague line items and no receipts is essentially conceding the documentation prong; the demand letter just makes that concession explicit and creates the record for a small-claims judge or a tenant attorney to point to later. In states with multiplier damages (CA up to 2×, TX 3×, MA 3×, IL 2×, GA 3×), the multiplier turns a $500 deposit fight into a $1,000–$1,500 recovery plus attorney's fees — often more than enough to justify a small-claims filing.
Wear-and-tear remains non-deductible everywhere. Worn carpet from foot traffic, faded paint, small nail holes, minor scuffs — these are wear and tear regardless of how the landlord characterizes them. Items past their useful life must be prorated; a 7-year-old carpet on a 10-year useful life can be deducted only at 30% of replacement cost. Texas Prop. Code § 92.104 codifies the wear-and-tear definition directly: deterioration from intended use of the dwelling, including breakage from age — not negligence, carelessness, accident, or abuse.
Florida sits in a different posture. Fla. Stat. § 83.49 requires the landlord to send a "Notice of Intention to Impose Claim on Security Deposit" by certified mail within 30 days of move-out, in statutorily prescribed form. The tenant has 15 days from receipt to object in writing — and that 15-day objection is what preserves the tenant's rights. If the landlord misses the 30-day notice deadline, they forfeit the right to claim entirely. Florida does not explicitly require receipts in the statute, so the demand letter there leans more on the common-law accounting demand than on a statutory documentation right.
State variations
What changes by state.
Not a comprehensive list. Confirm your state’s current statute before sending.
- California
- Civ. Code § 1950.5(g) — receipts required for deductions over $125. Landlord-performed work: written description, hours, hourly rate. AB 2801 photo requirements phase in Apr 1, 2025 (move-out + after-repair) and Jul 1, 2025 (move-in for new tenancies). Bad-faith retention: up to 2× the deposit + actual damages under § 1950.5(l).
- Texas
- Prop. Code § 92.104 — written description and itemized list required within 30 days of surrender. Vague entries insufficient. § 92.109 — bad-faith retention exposes landlord to $100 + 3× wrongfully withheld amount + reasonable attorney's fees.
- New York
- Gen. Oblig. Law § 7-108(1-a)(e),(g) — itemized statement within 14 days; failure forfeits right to retain. Burden of proof on landlord. Willful violation: punitive damages up to 2× the deposit.
- Florida
- Fla. Stat. § 83.49(3)(a). 30 days to send "Notice of Intention to Impose Claim on Security Deposit" by certified mail in statutory form. Tenant has 15 days to object in writing. Failure forfeits landlord's right to claim. Prevailing-party attorney's fees.
- Illinois
- 765 ILCS 710/1. Applies to buildings with 5+ units. 30 days for itemized statement with paid receipts (or 30 more days for paid receipts after estimates). Refusal to provide compliant statement: 2× the deposit + court costs + attorney's fees.
- Massachusetts
- G.L. c. 186 § 15B(4),(6),(7). Sworn itemized list under pains and penalties of perjury with written evidence of cost. Within 30 days of end of tenancy. Violation forfeits the deposit; willful retention: 3× the deposit + 5% interest + costs + reasonable attorney's fees.
- Washington
- RCW 59.18.280. Full and specific statement within 30 days, including copies of estimates received or invoices paid. Undocumented charges cannot be charged, sent to collections, or reported to tenant-screening agencies. Intentional refusal: up to 2× the deposit + prevailing-party fees.
- Georgia
- O.C.G.A. §§ 44-7-33, 44-7-34, 44-7-35. Applies to landlords owning 10+ units or using management agents. 30 days. Bad-faith: 3× the wrongfully withheld amount + reasonable attorney's fees.
If this doesn’t work
Your next move.
If the landlord ignores the demand for documentation or replies with another non-compliant statement, your next step in most states is small claims court. Bring the certified-mail receipt for this letter, the original deposit, the inadequate itemized statement, your move-in and move-out photos, and the lease. Most state statutes shift the burden of proof to the landlord on disputed deductions — meaning the landlord must produce the receipts and documentation they should have included in the first place. States with multiplier damages (CA, TX, MA, IL, GA) and attorney-fee provisions often turn small claims filings into very economical actions, sometimes covered on contingency by local tenants' rights organizations.
Questions people ask
FAQ.
My landlord sent a statement but no receipts. Can they keep my deposit?
In California (Civ. Code § 1950.5(g)(2)), deductions over $125 require receipts or invoices. Illinois (765 ILCS 710/1), Massachusetts (G.L. c. 186 § 15B), Washington (RCW 59.18.280), and New York (Gen. Oblig. Law § 7-108) all require supporting documentation. Failure typically forfeits the right to retain the unsupported portion.
Can the landlord charge me for new carpet after I lived there 7 years?
No, not at full replacement cost. Carpet's accepted useful life is generally 5–10 years (California guidance suggests up to 10). The landlord can only recover the unused portion — for a 7-year-old carpet on a 10-year useful life, that's roughly 30% of replacement cost, not 100%.
Does California now require move-out photos?
Yes. AB 2801 amended Civ. Code § 1950.5(f)(3) to require date-stamped photos: move-out and after-repair effective April 1, 2025; move-in photos for tenancies starting on or after July 1, 2025. The photos must accompany the itemized statement. Failure forfeits deposit-claim rights for items that should have been photographed.
What if I'm in Florida and don't object within 15 days?
Under Fla. Stat. § 83.49(3)(a), failure to object lets the landlord deduct what they noticed. You can still sue for refund, but you've lost the 15-day statutory objection window. Get the objection out by certified mail well before day 15.
Can I get more than my deposit back?
In several states, yes — Texas (3× + $100 + attorney's fees), Massachusetts (3× + 5% interest + costs + fees), Georgia (3× + fees), California (up to 2× + actual damages), Illinois (2× + costs + fees), Washington (up to 2× + fees), and New York (up to 2× for willful violations).
Nervous about sending it yourself?
we’ll read it over with you.
Email the situation and a volunteer attorney will respond. No commitment, no invoice, no judgment — just an honest second pair of eyes from someone who actually understands the law.
info@imfrustrated.org