Landlord Letter Template

Security Deposit Demand Letter (Free Template + State-by-State Deadlines)

Your landlord didn't return your security deposit, gave you a vague reason, or has gone quiet since you moved out. Here's the letter that puts them on the statutory clock — and what happens if they ignore it.

·Jump to letter·How to use·State notes·FAQ

The letter

Copy, customize, send.

[Your Full Name]
[Your Current Address — your forwarding address]
[City, State ZIP]
[Phone Number]
[Email Address]

[Date]

[Landlord's Name or Property Management Company]
[Landlord's Address]
[City, State ZIP]

Sent via certified mail, return receipt requested
(Also sent by email to [landlord email] for the record.)

Re: Demand for Return of Security Deposit — [Former Rental Address]

Dear [Landlord's Name]:

I rented the property at [Former Rental Address] from [Move-In Date] to [Move-Out Date]. At the start of my tenancy I paid a security deposit of $[Deposit Amount]. I surrendered possession and returned the keys on [Move-Out Date]. My forwarding address — for purposes of returning the deposit and any required itemized statement — is set out at the top of this letter.

Under [State] law (cite the section that applies to your state — e.g., "Cal. Civ. Code § 1950.5," "Tex. Prop. Code § 92.103," "N.Y. Gen. Oblig. Law § 7-108," "Fla. Stat. § 83.49," "Mass. G.L. c. 186, § 15B"), you are required to either:
  (a) return the full deposit to me, or
  (b) deliver a written, itemized statement of any deductions — with supporting receipts or invoices where the statute requires them — and refund any remainder,
within [statutory deadline — fill in your state's number of days, commonly 14 to 30 days] of the date I vacated and provided you a forwarding address.

As of today, [Number of Days] days have passed since I vacated, and I have received neither a refund nor a compliant itemized statement.

I am formally demanding the return of $[Amount Owed] within [7-14] days of the date of this letter. If you contend that any portion is properly withheld, please provide a written, itemized statement that includes:
  • Each specific deduction;
  • The legal basis for that deduction (i.e., actual damage beyond ordinary wear and tear, unpaid rent, or another category permitted by [State] law);
  • Receipts, invoices, or written estimates supporting each charge (required for any deduction in some states, including California for deductions above $125 and Washington for any damage charge);
  • Proration for any item — paint, carpet, fixtures — calculated against its remaining useful life rather than its replacement cost.

I left the property in clean condition, with normal wear and tear excepted. I have photographs and a move-out record from [Date] documenting the condition of the unit.

If I do not receive either the full refund or a fully documented itemized statement within [7-14] days of the date of this letter, I will treat your retention as in bad faith and pursue all remedies available under [State] law. Many states make a tenant who prevails on a wrongful-withholding claim entitled to recover statutory damages — typically two to three times the wrongfully withheld amount — plus reasonable attorney's fees and court costs. (See, e.g., Tex. Prop. Code § 92.109 [3x + attorney's fees]; Mass. G.L. c. 186, § 15B [3x + 5% interest + costs + fees]; Cal. Civ. Code § 1950.5(l) [2x in bad faith].)

I would prefer to resolve this without litigation. Please send the refund (or fully documented itemized statement) by check or electronic transfer using the contact information above.

Sincerely,

[Your Signature]
[Your Printed Name]

Enclosures: [copy of lease; move-in inspection report (if any); dated move-out photos; any prior text/email regarding the deposit]

This template is for informational use only. It is not legal advice and does not create an attorney-client relationship. Square-bracketed placeholders must be replaced with your specific facts. State law and procedural details vary; if your situation is urgent, complicated, or high-stakes, email info@imfrustrated.org for a free conversation with a volunteer attorney before you send it.

How to use it

A few things before you send.

  • 1.Send by certified mail with return receipt requested to the landlord's last known address. Texas, Ohio, and Pennsylvania all condition the landlord's return duty (or your enhanced damages) on the tenant having provided a written forwarding address — putting it at the top of the letter sent by certified mail covers both requirements at once.
  • 2.Send a copy by email too if you have an email address on file. The certified-mail tracking number is what protects you in court; the email is what gets read first.
  • 3.Attach copies (never originals) of your lease, any move-in inspection sheet, move-out photos, and proof of your forwarding address. In California — under AB 2801 (phased in 2025) — landlords are now required to take their own move-out photos, so demanding documentation is supported directly by the statute.
  • 4.Set a calendar reminder for the deadline you cite in your letter, plus one week. If the landlord misses it, your next step in most states is small claims court — filing fees usually run $30–$80 and lawyers are not required.
  • 5.Don't cash any partial payment labeled "final settlement" or "payment in full" without reading exactly what you'd be signing. In some states cashing a check with that endorsement can waive the rest of your claim.

State variations

What changes by state.

Not a comprehensive list. Confirm your state’s current statute before sending.

California
Cal. Civ. Code § 1950.5. 21 calendar days to refund or send an itemized statement. Receipts required for any deduction above $125. Bad-faith retention exposes the landlord to up to twice the deposit in statutory damages. AB 12 (eff. 7/1/2024) caps deposit at 1 month's rent; AB 2801 (phased 4/1/2025–4/1/2026) requires landlord move-out photos.
Texas
Tex. Prop. Code §§ 92.103, 92.107, 92.109. 30 days after surrender, but only once the tenant provides a written forwarding address. Bad faith presumed if the landlord misses the deadline — exposing the landlord to $100 + 3x the wrongfully withheld amount + reasonable attorney's fees.
New York
N.Y. Gen. Oblig. Law § 7-108. 14 days to refund or send an itemized statement. Missing the deadline forfeits all right to retain any portion of the deposit. Willful violations expose the landlord to punitive damages up to twice the deposit. Deposit capped at 1 month's rent under the 2019 HSTPA.
Florida
Fla. Stat. § 83.49. 15 days to refund if no claim; 30 days to send certified-mail/email notice of intent to claim deductions. Missing the 30-day notice deadline forfeits all right to impose a claim. Prevailing party recovers court costs + reasonable attorney's fees.
Illinois
765 ILCS 710. 30 days for itemized statement with paid receipts or cost estimates; 30 more days (60 total) to refund the balance. Statute applies to lessors of 5 or more residential units. Refusal or bad-faith violation: 2x the deposit + court costs + reasonable attorney's fees.
Pennsylvania
68 P.S. § 250.512. 30 days after termination. Tenant must provide written forwarding address; without it, no double damages. Failure to provide an itemized list within 30 days forfeits the right to withhold anything; wrongful retention exposes the landlord to twice the amount withheld.
Ohio
Ohio Rev. Code § 5321.16. 30 days after termination + delivery of possession. Tenant must provide forwarding address in writing. Wrongful retention: damages equal to the amount wrongfully withheld (i.e., 2x recovery total) + reasonable attorney's fees.
Washington
RCW 59.18.280. 30 days after termination. Landlord must include copies of estimates received or invoices paid; charges not substantiated cannot be charged, sent to collections, or reported to tenant-screening agencies. Intentional refusal can be doubled.
Massachusetts
Mass. G.L. c. 186, § 15B. 30 days after end of tenancy. One of the strictest deposit regimes in the country: 3x the deposit (treble damages) + 5% interest + court costs + reasonable attorney's fees. Strict liability — no bad faith required. Landlord must hold the deposit in a separate Massachusetts interest-bearing account and provide a sworn itemized list of any damages.
Georgia
O.C.G.A. §§ 44-7-34, 44-7-35. 30 days after possession returned. Landlord must have placed deposit in escrow or posted surety bond; failure forfeits any right to retain. Bad-faith retention: 3x the amount wrongfully withheld + reasonable attorney's fees.

If this doesn’t work

Your next move.

If the landlord ignores the deadline or replies with a deduction list that isn't documented, your next step in most states is small claims court. Filing fees usually run $30–$80, you don't need a lawyer, and most small claims courts are designed for self-represented parties. Bring the certified-mail receipt, your demand letter, your lease, dated move-out photos, and any reply from your landlord. In states with statutory multipliers (Texas, Massachusetts, Illinois, Ohio, California, Georgia), the judge will not only award the deposit but can also award two or three times the wrongfully withheld amount plus your attorney's fees and court costs. Free help is often available from local legal-aid clinics and law-school tenant clinics.

Questions people ask

FAQ.

How long does my landlord have to return my security deposit?

It varies by state, but most states fall in a 14- to 45-day window. Common examples: New York is 14 days (GOL § 7-108), Florida is 15 days for a no-claim refund (Fla. Stat. § 83.49), California is 21 days (Civ. Code § 1950.5), and Texas, Pennsylvania, Ohio, Washington, Massachusetts, and Georgia are all 30 days. Illinois is 30 days to send the itemized statement and 30 more to refund the balance.

Can my landlord keep my deposit for normal wear and tear?

No. Normal wear and tear — minor scuffs, slightly worn carpet, small nail holes, faded paint — is not deductible in any state. Texas defines the line directly in Tex. Prop. Code § 92.104: deterioration from intended use is wear and tear, not damage from negligence, carelessness, accident, or abuse. Where a landlord replaces an aging item, the deduction must be prorated by remaining useful life, not charged at full replacement cost.

What if my landlord never replies to the demand letter?

Wait until the deadline in your letter passes. Then your strongest next step is small claims court. Filing fees are usually $30–$80, you don't need a lawyer, and in many states the judge can award you additional statutory damages — Texas gives $100 + 3x the wrongfully withheld amount + attorney's fees (Prop. Code § 92.109); Massachusetts gives 3x the full deposit + 5% interest + costs + fees (G.L. c. 186, § 15B); California gives up to 2x the deposit for bad-faith retention (Civ. Code § 1950.5(l)).

Do I need to send the letter by certified mail?

Strongly recommended. Certified mail with return receipt requested creates a tracked, dated record that the landlord actually received the letter — which is what a small claims judge will look for. Some states require certified mail or a similar restricted-delivery service to trigger statutory remedies (Texas, Illinois, Pennsylvania, and Florida all reward certified mail in different ways). Email is fine as a backup but is much easier to dispute receipt of.

What if I have a roommate — whose name goes on the letter?

Anyone who signed the lease and paid into the deposit has a claim. You can either each send your own letter, or co-sign a single letter. If you co-sign, list every tenant's name and forwarding address at the top and have everyone sign at the bottom. If only one tenant's name was on the lease, that tenant is generally the only one with legal standing — even if multiple people contributed to the deposit.

Nervous about sending it yourself?

we’ll read it over with you.

Email the situation and a volunteer attorney will respond. No commitment, no invoice, no judgment — just an honest second pair of eyes from someone who actually understands the law.

info@imfrustrated.org