Airline Letters
Airline letters that get a response.
U.S. airline passenger rights are governed by federal regulations — 14 CFR Parts 250, 254, 259, and 260 — that the airlines know cold but most travelers don't. These letters cite the specific rule, the specific number, and the specific deadline.
Flight Cancellation Cash Refund Demand Letter (DOT 2024 Rule)
Your flight was cancelled or significantly changed, and the airline offered a voucher. Under the DOT's 2024 rule, you're entitled to a cash refund to the original payment method — not a voucher, not a credit. This letter invokes it.
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Tarmac Delay Compensation Demand Letter (14 CFR § 259.4)
You were stuck on a tarmac for hours, with no deplane offer, maybe no water, maybe no working lavatory. The federal rule on tarmac delays has real teeth — and DOT can fine the airline up to $27,500 per passenger. This letter invokes it.
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Lost Luggage Compensation Demand Letter ($4,700 / Montreal Cap)
Your bag never arrived. Or arrived days late. Or arrived empty. There's a federal floor of $4,700 per passenger for domestic flights — and the Montreal Convention adds ~$2,019 internationally. The bag-fee itself gets auto-refunded. This letter invokes it all.
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Damaged Luggage Claim Demand Letter (14 CFR § 254 / Montreal Art. 17)
Your bag came off the carousel cracked, wheels broken, zipper torn, contents damaged. Federal law sets a $4,700 floor on domestic damage claims and Montreal Convention makes international carriers strictly liable. The Contract of Carriage doesn't override either.
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Bumped / Involuntary Denied Boarding Compensation Demand (14 CFR Part 250)
The airline bumped you involuntarily — overbooked the flight and you didn't get on. Federal law (14 CFR Part 250) sets mandatory cash compensation, not voucher amounts. Many travelers accept a voucher at the gate without realizing they were owed cash.
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Voucher-to-Cash Conversion Demand Letter (DOT 2024 Refund Rule)
The airline cancelled your flight and gave you a voucher under pressure. Under the DOT 2024 rule, you were entitled to a cash refund — and you didn't "affirmatively accept" an alternative. This letter converts the voucher.
Read the template →
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